1997–2012 Managing Director, Shirley Randell International, SR International
& Associates (SRIA), and SRI Public Sector Reform Pty Ltd (SRIPSR)
Responsible for appointments and consultancies in capacity development projects
in Africa, Asia and the Pacific. Worked with government ministries, international
development partners, international non-government organisations (NGOs), consultancy
firms and academic institutions towards a society where all people can pursue their
own sustainable development. Major projects are detailed below.
2009-2012
Kigali Institute of Education, Rwanda. Director, Centre for Gender, Culture
and Development Studies. Establishment of a centre of gender, culture and development
(GCD) studies that is an internationally known centre of excellence producing professionally
qualified academicians, public servants, civil society leaders and other professionals,
in a high-quality research environment that engages in policy development, community
outreach and multicultural exchange. The centre will deliver certificate, diploma,
bachelors, masters and PhD CDS courses for Rwandans and people of the Great Lakes
Region.
2008
- SNV Organisation Neerlandaise de Developpement. Senior Adviser, Education
and Governance for Empowerment, East and South Africa Region, Rwanda. Developed
Ministry of Education/SNV Rwanda Memorandum of Understanding: this involved NGO
coordination, strengthening parent teacher associations, girls education policy
and implementation strategy, and creation of Joint Action Development Forum Education
Sub Commissions at district level. Provided technical advice for a UNDP/SNV Rwanda
project on engendering the Government of Rwanda’s Economic Development and Poverty
Reduction Strategy at district level, and a CIDA/SNV/Rwanda Institute of Administration
and Management/Rwanda Association of University Women project on women’s career
development and management. Maintained Dgroup and provided leadership as Governance
for Empowerment/Gender knowledge leader for the ESA region. (January – December).
- United Nations Fund for Women (UNIFEM Pacific). Technical Adviser. Conducted
a capacity/training needs assessment for the National Capital District gender office
(the city’s women’s machinery) and women councillors of the City of Port Moresby,
and drafted a design for comprehensive confidence/competence building. (21 July
- 8 August).
2006-7
SNV ESA, 2006-7 Senior Adviser, Governance/Gender/Water, Sanitation and Hygiene
(WASH). Member of task force which reviewed Rwanda’s first Poverty Reduction Strategy
Paper and ensured that gender was mainstreamed in EDPRS 2008-12. Jointly developed
with UK Department for International Development and other agencies, guidelines
for gender auditing in Rwanda and conducted gender audit of SNV Rwanda. Supported
MINALOC in developing guidelines on national Joint Action Development Forum policy
and engendering the Decentralisation Implementation Plan guidelines. Re-established
the SNV ESA Gender Advisers Dgroup, ensured gender integrated in other regional
networks, and provided leadership as Gender knowledge leader for the ESA region.
(Feb 2006-December 2007).
2004-5
- United Nations Development Program/ Government of Bangladesh Ministry of Women
and Children Affairs. Project Implementation Specialist. Chief Technical Adviser
for the Capacity Building for Gender Mainstreaming Project which promoted Gender
Responsive Governance through its two main components - engendering major civil
service training courses in the four peak public sector training institutions in
Bangladesh and assisting MoWCA to formulate a program approach to gender mainstreaming
Supervised eight national professional consultants to develop a Gender and Development
Training Manual, provide training of trainers courses to 100 core trainers and training
for over 1000 civil servants and engender curriculum in the institutions (Feb 2004-December
2005).
- World Bank/ Glocoms Inc./ SRI Public Sector Reform Pty Ltd (SRIPSR). Public
Sector Reform Expert. One of a three-person team for the Capacity Building and Economic
Management Project which designed a Strategy for Improvement Recruitment and Reducing
Attrition in the Gambian Civil Service (September 2004, January 2005)
2003-4
ACP-European Union (EU) Technical Centre for Agricultural and Rural Co-operation
(CTA)/SRIA. Interviewer, Impact Assessment Project. One of a team of international
experts contributing to a book on the issues involved in assessing the impact of
information projects, products and services, specifically carrying out the interviews
of eight stakeholders - consultants, planners, implementers and participants relating
to the OXFAM-NZ-funded Famili Blong Sarah (Radio Programme), Wan Smolbag Theatre,
Vanuatu (one of the four studies in the New Zealand Agency for International Development
(NZAID) Pacific Impact Assessment (PIA) Pilot Programme in the Pacific) (November
2003-January 2004)
2003
- EU/Vanuatu Institute of Education/ Vanuatu Association of Women Graduates (VAWG)/
SR International and Associates (SRIA) Principal Consultant, Non State Actors
Project Interviewed, wrote, published and evaluated secondary school curriculum
text and educational poster: “I Stret Nomo: Girls in Vanuatu Can Do Anything” celebrating
women in non-traditional technical and vocational trades and professions in Vanuatu
(July-December)
- EU/SRIA. Adviser, EUVED Junior Secondary School Expansion Project. Provided
Technical Assistance to develop a Strategy for the Regrading of Teachers for the
Vanuatu Teaching Service Commission and the Ministry of Education. Consulted broadly
with all stakeholders. Developed funding scenarios for implementation. Reviewed
and updated the Teaching Service Staff Manual (March-June)
- United Nations Commission for Human Rights/VAWG/SRIA. Executive Officer,
‘Assisting Communities Together’ Project. Developed an educational poster addressing
the issue of racial diversity and human unity in Vanuatu. Delivered awareness raising
seminars in the Provinces around the launch of the poster, which showed photographs
of families of people from various races living in Vanuatu (January-June).
- Vanuatu Immigration Department/SRIA. Projects Adviser. Coached Acting Director
on the preparation of project reports and project applications for funding to Donors
(January).
- SRIA, Blackstone Publishing. Author, Editor, Publisher. Wrote, edited and
published ‘Pacific Women on the Move: Establishment of PGWNet’ including biographies
of Presidents of Associations of Women Graduates in the Pacific and reporting on
the inaugural conference of the Pacific Graduate Women Network (Jan-Dec)
- Australian Assistance for International Development (AusAID)/VAWG/SRIA. Team
Leader, Vanuatu Human Rights Project, Developed educational materials, conducted
workshops and trained ni-Vanuatu in all Provinces to familiarize chiefs, NGO leaders
and women and men in the community about the new Magistrates rules on domestic violence,
in collaboration with NGOs. Wrote and published report ‘Awareness Raising on Court
Rules relating to Domestic Violence in Vanuatu’ (P/T May 2002-February 2003).
2002
- AusAID, New Zealand Overseas Development Agency (NZODA), Department for International
Development (DFID), European Union (EU), Transparency International Vanuatu (TIV),
SRIA. Team Leader, Elections Observer Group. Initiated, directed and supported
a 12-person national/ international monitoring group observing the 2002 National
Elections for Vanuatu on behalf of Transparency International Vanuatu for the Electoral
Commission. Prepared and analysed surveys and edited report (April-June).
- TIV/ TI International Secretariat/SRIA. Projects Adviser. Established the
newly formed Transparency International Vanuatu Branch, set up national office and
developed project applications to recruit volunteers for media and project administration
and provide an ongoing sustainable financial base (March-April).
- NZODA/Solomon Leonard. Team Leader, HRD Adviser, Niue Human Resource Development
Framework Project. Developed a three year HRD framework for Niue for the financial
years 2001-4 to effectively match training to the workforce and community needs
of Niue, and build capacity and capability within Niue to replicate the process
and implement the framework (January-February)
- SRIA/Blackstone Publishing. Author, Editor and Publisher. Edited and published
‘Pacific Creative Writing in Memory of Grace Mera Molisa’ and ‘Women and Good Governance’
by Grace Molisa (January-December)
- Research Institute for Asia and the Pacific- University of Sydney (RIAP USyd)/
SRIPSR. Trainer. Developed and presented course on ‘Project Management’ as
a module for a short-term study tour program for senior officials from the Government
of East Timor in the East Timor Study Tour Program (November)
- RIAP-USyd/AusAID/UNICEF/SRIPSR. Trainer. Developed and presented course on
‘Community Participation in Aid Development and Delivery’ as module in Aid Coordination
and Management Program’ for delegates from the Democratic People’s Republic Korea.
(June)
- RIAP-USyd/WTO/SRIPS. Trainer. Presented lecture on ‘Change Management through
HRD Planning in the Public Sector: Experiences from a Developing Country’ in WTO
and China Transitional Issues in HRM, Public Sector Strategic Management and Market
Development Program for delegates from the People’s Republic
of China (February)
2001
- ADB/SRIA/Blackstone Publishing. Author of Ni-Vanuatu Role Models: women
in their own right, interviewing and writing biographies of 16 ni-Vanuatu women
for secondary school curriculum project (January – November).
- Government of Vanuatu Department of Forestry/SRIA Presented training program
on change management/stakeholder management, performance management, holistic approach
to planning, (December)
- Government of Vanuatu, Department of Agriculture/SRIA. Trainer. presented
training program in quality and performance management, leadership, team building,
planning, customer service (August).
- Government of Vanuatu/ADB/SRIA. Adviser, Decentralisation Review Commission,
provided research and writing support for the review of provincial and municipal
government (February to June).
- RIAP-USyd/SRIPSR. Trainer. Presented module on ‘Human Resource and Change
Management Policies for Enterprise Development’ in Indonesia APEC Effective Governance
for Enterprise Development Program (May)
- RIAP-USyd/SRIPSR. Trainer. Presented module on ‘Managing Development in an
International Context’ Royal Thai Government (February)
1999–2000
Uniquest/AusAID: Public Sector Performance Improvement Adviser on ten person
team undertaking Public Sector Reform for the Government of the Republic of Vanuatu,
specialising in corporate and business planning across all Ministries, Agencies
and Departments. Worked with Directors General to introduce the first business plans
and annual reports in all public service ministries and agencies as well as a gender
policy. Established with Ni Vanuatu women a public service senior women’s network
(August 1999-September 2000)
1999
- Asian Development Bank/SRIPSR. Local Government Consultant on three person
team that developed strategy for a committee undertaking a Provincial Government
Review for the Solomon Islands Government Dept of Provincial Government and Rural
Development with the aim of recommending legislative reforms for a modified system.
- Philippines Center for Development Management and Productivity/InfoTechs-I/D/E/A/S
Sri Lanka/ADB. Quality Assurance and Gender and Development Specialist on a
15 person team undertaking a Skills Development Feasibility Study for Reform of
the Vocational Training Sector for the Sri Lankan Government.
1997-98
Overseas Projects Corporation of Australia/IDP Education Australia/AusAID:
Business, Quality, Equity and People Management Advisor on a 13 person team undertaking
an Institutional Strengthening project, for the Fijian Government Department of
Customs & Excise with responsibility for Human Resources (organisational restructure),
Performance Management Systems, Business Process Reengineering Training, Quality
Processes, & Gender Development.
1997
WDScott International/ADB: Women, Youth and NGOs specialist on a six person
team which developed a Labour, Employment and Skills Development Policy Agenda for
Reform of Vocational Education and Training for the Papua New Guinea Government.
1995 - 1996 Chief Executive Officer, City of
Whitehorse, Victoria
- Reported to three Commissioners: 940 staff (659 EFT), 143,000 population, 64.3 square
kilometres, $85m budget.
- Successfully amalgamated and managed cultural change in two former cities, Box Hill
and Nunawading, under the Victorian Government local government reform process in
a highly political and unsettled environment.
- Exceeded government targets for $7.6m savings, 20% rate reductions, 30% of business
competitively tendered.
- Introduced total quality management through continuous improvement, vision, mission,
values, corporate plan and learning organisation strategies resulting in process
improvements in all departments, significant cost and time savings and fostered
staff morale. Gained the 1996 Australian Quality Council Award for Achievement
in Business Excellence.
- Selected, developed and refocussed staff to enable expected high standards of performance
with customer focus to be met, leading to customer satisfaction measures in top
quartile of Victorian Councils.
- Designed and effected a complete organisation restructure where all staff were required
to apply for positions in a new structure which downsized from 980 EFT to 659 staff
from January 1995 to June 1996. Managed the negotiation of an enterprise agreement
without industrial strife in the fourth largest city in Victoria.
1991 - 1995 Director & CEO, Council of
Adult Education, Victoria
- Reported to 15 Board members: 1,500 staff (230 EFT), 50,000 students, $15m budget.
- Initiated first vision, mission, strategic and business plans for the organisation
and established a positive organisational environment for the largest adult education
agency in Australia, while reducing EFT staff by 10%.
- Introduced business units and business management plans and managed the negotiation
of the purchase of the CAE Centre, which successfully reversed deficit financial
situation with difficult cash flow and liquidity problems to bring operations into
profit.
- Gained recognition for the CAE as a best practice organisation by the national Best
Practice Demonstration Program for Small and Medium Enterprises in 1994, and 1993
winner and 1994 Certificate of Commendation in National Award for Best Practice
in Adult Education / Human Resource Management.
- As a member of Ministerial Review Committees contributed significantly to the development
of Victorian legislation in 1992 and a national policy on adult education in 1993.
1966 – 1990 Senior Policy Adviser and Executive Manager
Positions in central government agencies (Australian Department of Prime Minister
and Cabinet and Public Service Commission), and in educational statutory authorities,
departments and institutions (Australian Schools Commission, ACT Department of Education,
Ballarat University College, Victoria [now Ballarat University], University of Papua
New Guinea and Gaulim and Ruatoka Teachers’ Colleges, PNG. Numerous short consultancies
in Asia, Pacific and African regions.
1959-1963 Teacher of Aboriginal Children in Schools
in Western Australia
Academic Qualifications
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PhD (Armidale), 1987
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AIE (London), 1983
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BEdTC (Papua New Guinea), 1973
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MEd (Canberra), 1979
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DipDiv (Melbourne), 1979
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DipREd (Melbourne), 1972
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Strengths
Public Sector and Institutional Reform in Developing Countries, institutional
strengthening, business process reengineering, gender mainstreaming, diversity in
participation, customer focus, change management, capacity building, situational
leadership, coaching and mentoring, team building, performance management, continuous
improvement, quality assurance, public speaking.
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Professional Qualifications and Experience:
detailing employment and project experience.
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Publications: list
of publications, journal articles, case studies authored, co authored and edited.
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Conferences: list
of international and Australian conferences, seminars and consultancies.
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Committees: list
of memberships of boards, government bodies, professional and other associations
and committees.
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Awards: List of awards
and citations:
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